Case Studies

You can find case studies collected from organisations in the south west on this webpage. These case studies are organised by date with the most recent activities listed first. Search using a key word to find a case study on a particular subject.

Ageing Well

A creative consultation and engagement process in Torbay addressing issues of social isolation in older age.

Name of organisation:

Encounters Arts


Title of project/programme:

Ageing Well


Dates of project/programme:

Feb-April 2014


Encounters Arts are a pioneering socially engaged arts organisation based in Devon, working throughout the South West and beyond. In 2014 they designed and delivered ‘Ageing Well’, a creative consultation and engagement process on behalf of the Torbay Community Development Trust, to address issues of social isolation in older age and to explore with the community what the ingredients might be to Age Well.

They worked with over 1000 people in Torbay, an area known for having a large proportion of its population aged 50+ and where there are over 10,000 socially isolated older people. The creative process led by Encounters was recognised by the Big Lottery as a key factor in the success of the £6 million bid submitted by the Torbay Community Development Trust.

Encounters created an Ageing Well ‘Toolkit’ which included a beautifully designed 3D paper ‘house’ that people filled in with their thoughts, ideas and experiences of ageing. Over 100 volunteers, from a wide range of organisations and individuals, were trained to deliver the tool, taking it out on a 1-1 basis to people. Encounters also took the Ageing Well toolkit onto the streets, setting up Ageing Well sofas and creative activities in public spaces across the area, and opening up a wide discussion about ageing. Large-scale creative community visioning events took place bringing together hundreds of people who had shared their ideas through the tool. There was also an Ageing Well Photographic exhibition of the process in Torbay Hospital. All the information gathered was fed into the project plan for delivery 2015-2021.

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